Privacy Policy


This privacy policy ("PRIVACY POLICY") applies to your use of the Bharat Housing Network website located at ("Bharat Housing Network" or "WEBSITE"). It does not apply to any third-party websites linked to them or any relationships you may have with the businesses listed on Bharat Housing Network.

The terms "WE", "OUR," and "US" refer to Bharat Housing Network, and the terms "YOU", "YOUR", and "USER" refer to you, as a user of Bharat Housing Network. The term "PERSONAL INFORMATION" means the information you provide to us, which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data tied to such information. Our practices and procedures concerning the collection and use of Personal Information have been set-out below to ensure safe usage of the website for you.

We have implemented reasonable security practices and procedures commensurate with the protected information assets and our business's nature. While we try our best to provide better security than the industry standards, we cannot ensure or warrant the complete security of all information transmitted to us by you because of the internet's inherent vulnerabilities. By partnering with us, you agree and acknowledge to be bound by this Privacy Policy and hereby consent that we will collect, use, process, and share your personal information in the manner set out below. If you do not agree with these terms, do not use Bharat Housing Network.

The terms and conditions have been provided separately and form an integral part of your website usage and should be read in conjunction with this Privacy Policy.

Suppose you provide your third-party account credentials ("THIRD PARTY ACCOUNT INFORMATION") to us. In that case, you understand that some content and information in those accounts may be transmitted to your account with us if you authorise such transmissions. This Privacy Policy shall cover third Party Account Information sent to us. However, you may opt not to provide us with certain information that will restrict you from registering with us or availing of some of our features.

We use commercially reasonable efforts to ensure that Personal Information collection is limited to what is necessary to fulfill the purposes identified below. If we use your information differently than the purpose for which it's collected, we will ask you for your consent before such use.

The Personal Information collected will be used only to enable you to use the services provided, to help promote a safe service, calibrate consumer interest in our products and services, inform you about online offers and updates, troubleshoot problems, customize the user experience, detect and protect us against error, fraud and other criminal activity; collect money; enforce our terms and conditions; and as otherwise described to you at the time of collection of such information.

Account information

If you create an account to take advantage of the full range of services offered on Bharat Housing Network, we ask for and record Personal Information such as your name, e-mail address and mobile number. We may collect and store your Sensitive Business Data or Information (such as any financial information including inter alia credit card, debit card details, bank account and know your customer ("KYC") documents as per RBI regulations and any other information as may be applicable) that the User may opt to save in the User account created with Bharat Housing Network]. We use your e-mail address to send you updates and contact you. If you do not want to receive communications from us that are not relevant to you or your use of our services, please click on the unsubscribe link provided at the bottom of such e-mails sent to you by us. We use your mobile numbers to send you transaction alerts and SMS alerts based on your preferences. If you do not wish to receive such SMSes from us, please send us an e-mail at to stop receiving SMSes. Bharat Housing Network assures that your Personal Information will not be made public or sold to any third party.

The User shall have an option of erasure of any information provided by the User, including Personal Information. If a User opts for the said option of erasure, Bharat Housing Network shall delete all User's stored information from its servers.

We also store customer information of customers availing of home loans through Bharat Housing Network. However, only when the customer chooses to share the information on the businesses powered with Bharat Housing Network applications we share the information to respective companies. However, Bharat Housing Network is not liable for any misuse of this information by the company or people related to the businesses to whom the customer shares it.

Applicable law

Your use of this Website will be governed by and construed according to India's laws. The Users agree that any legal action or proceedings arising out of your use may be brought exclusively in the competent courts/ tribunals having jurisdiction in Mumbai in India and irrevocably submit themselves to the jurisdiction of such courts/ tribunals.

Cookies and activity

We may use various technologies to collect information about your activities on our site, including Cookies and beacons. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow and if not selected, it may affect certain or all functionalities). These enable the site or service providers' systems to recognise your browser and capture and remember certain information. We may combine information collected from you, automatically gathered data, and the information we collect through cookies/web beacons/web bugs, including information that we have collected about you or information that we have obtained from other sources. We record information relating to your IP address, location, requested URL, referring URL, and timestamp information. We use this type of information to administer the Bharat Housing Network and provide the highest possible security and service level. We use this information in the aggregate to perform statistical analyses of user behavior and characteristics to measure interest in and use various Bharat Housing Network areas.

We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies, some Bharat Housing Network areas may not work correctly or at all.

Bharat Housing Network uses third party tools, who may collect anonymous information about your visits to Bharat Housing Network using cookies, and interaction with Bharat Housing Network products and services. Such third parties may also use information about your visits to Bharat Housing Network products and services and other web sites to target advertisements for Bharat Housing Network products and services. No Personal Information is collected or used in this process. These third parties do not know or have access to the name, phone number, address, email address, or any personal information about Bharat Housing Network's users. Bharat Housing Network Users can opt-out of sharing this information with third parties by deactivating cookies, the process of which varies from browser to browser. Please refer to your browser's help file to understand the process of deactivating cookies on your browser.

We own all the intellectual property rights associated with the website and its contents. No right, title, or interest in any downloaded material is transferred to you due to any such downloading or copying. The website is protected by copyright as a collective work and/ or compilation (meaning the collection, arrangement, and assembly) of all the content on this website, under applicable law.

Our logos, product, and service marks and/ or names, trademarks, copyrights, and other intellectual property, whether registered or not ("Our IP"), are exclusively owned by us. Without our prior written permission, you agree not to display and/ or use our IP in any manner. Nothing contained in this website or the content should be interpreted as granting, in any way to the user, any license or right or interest whatsoever, in and/ or to our IP, without our express written permission.

Complaints and grievance redressal

Any complaints or concerns concerning your personal information or content of this Website or comment or breach of use of the Website or any User's intellectual property shall be immediately informed to the designated Grievance Officer as mentioned below in writing or through email signed with the electronic signature.


We may use the information we collect in connection with your use of Bharat Housing Network (including your Personal Information) to investigate, enforce, and apply our terms and conditions and Privacy Policy.


Suppose you contact us to provide feedback, register a complaint, or ask questions. In that case, we will record any Personal Information and other content you provide in your communication to respond to your communication effectively.


References on this website to any names, marks, products or services of third parties or hyperlinks to third-party websites or information are provided solely for your convenience. They do not in any way constitute or imply our endorsement, sponsorship, or recommendation of the third party, information, product, or service. Except as set forth herein, we do not share your personal information with those third parties and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party websites.


Your account is password protected. We use industry-standard measures to protect the personal information stored in our database. We limit your Personal Information access to those employees and contractors who need access to perform their job functions, such as our customer service personnel. If you have any questions about Bharat Housing Network's security, please contact us at
You hereby acknowledge that Bharat Housing Network is not responsible for any intercepted information sent via the internet, and release us from any claims arising out of or related to the use of intercepted information in any unauthorized manner.

Transfer of information

We do not share your Personal Information with any third party apart from financial institutions such as banks, RBI or other regulatory agencies (as may be required to provide you with services that we offer through Bharat Housing Network. We conduct quality assurance testing, facilitate the creation of accounts, provide technical and customer support, or provide specific services, such as synchronization of your contacts with other software applications, as per your instructions. These third parties are required not to use your personal information to provide the services requested by you.

We may share your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (collectively, "AFFILIATES") that we may have now or in the future, in which case we will require them to honor this Privacy Policy.

Suppose another company acquires our company or our assets. In that case, that company will possess your Personal Information and assume the rights and obligations to that information described in this Privacy Policy. We may disclose your personal information to third parties in a good faith belief that such disclosure is reasonably necessary to:

Take action regarding suspected illegal activities.
Enforce or apply our terms and conditions and Privacy Policy.
1. Comply with legal processes, such as a search warrant, subpoena, statute, or court order.
2. Protect our rights, reputation, and property, or that of our Users, affiliates, or the public.

Please note that we are not required to question or contest the validity of any search warrant, subpoena or other similar governmental requests that we receive.

We may disclose information in the aggregate to third parties relating to User behavior connected with actual or prospective business relationships with those third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertising banners.

Terms and modifications to this privacy policy

Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. These changes will be effective immediately on the users of Bharat Housing Network. Please note that you are responsible for updating your personal information at all times, including to provide us with your most current e-mail address.

If you do not wish to permit changes in our use of your personal information, you must notify us promptly that you want to deactivate your account with us. Continued use of Bharat Housing Network after any change/ amendment to this Privacy Policy shall indicate your acknowledgment of such changes and agreement to be bound by such changes' terms and conditions.